April 2020 issue support guide

Learn how to access the digital issue of Safari Magazine on HP MobiLib

The prevailing circumstances due to the COVID-19 spread will not allow Harshal Publications to print and distribute physical copies of your favourite Safari Magazine this month. And we know you understand and stand by us. But we also know how eagerly our readers await the arrival of Safari Magazine and we decided not to skip the April 2020 issue but to serve the content in digital format.

Digital Edition Subscriber

If you are already a digital edition subscriber, you can access the April 2020 issue of your favourite Safari Magazine the way you used to earlier.

IF YOU ARE LOGGED IN

If you are already logged in HP MobiLib, you shall see the April 2020 issue based on your subscription. Gujarati edition subscribers will see the Gujarati edition while the English edition subscribers will have access to the English edition. If you have subscribed to both – enjoy both editions on HP MobiLib.

IF YOU ARE LOGGED OUT

If you are not logged in to HP MobiLib, log in using the username or email ID and password that you chose when you subscribed. Once logged in, you shall gain access to the digital editions based on the subscription that you have purchased.

FORGOT PASSWORD?

In case if you have forgotten your password, don’t worry. You can reset your password by visiting My Account. Alternatively, you can click the “Lost your password?” link. Provide your username or email address, and you shall receive an email to reset your password. Follow the link in the email to reset your password. Remember to use a strong password.

Print Edition Subscriber

If you are already a print edition subscriber of Safari Magazine, please read this section to understand how you can access the digital content. IF YOU WANT TO PURCHASE JUST THIS ISSUE AS DIGITAL EDITION THEN SKIP TO RETAIL BUYER SECTION BELOW.

ACTIVE PRINT EDITION SUBSCRIPTION

If you have an active print edition subscription, simply follow these steps to enjoy reading the digital edition:

- Android users can visit Google Play and download HP MobiLib on their device. If you are viewing this page from your mobile device click here to open the download location.
- iOS users can open Appstore and download HP MobiLib on their device. If you are viewing this page from your mobile device click here to open the download location.
- Once the download is complete, proceed with the installation of the app. After the installation, simply click on the HP icon to open the app.
- Once you are logged in HP MobiLib, you shall see the April 2020 issue based on your subscription. Gujarati edition subscribers will see the Gujarati edition while the English edition subscribers will have access to the English edition. If you have subscribed to both – enjoy both editions on HP MobiLib.

IN-ACTIVE PRINT EDITION SUBSCRIPTION

If you do not have an active print edition subscription, we recommend that you visit harshalpublications.in/subscribe page and subscribe to the subscription of your choice. Once your order is placed, do await an “Order Complete” email. The “Order Complete” email means that your order has been successfully processed. Post this you shall also receive your access credentials email. Either use the auto-generated password or reset the password to your choice from the My Account page. Now you can log in to the app to access the digital content.

FORGOT PASSWORD?

In case if you have forgotten your password, don’t worry. You can reset your password by visiting the My Account section on harshalpublications.in. You will see a “Lost your password?” link on the page. Simply click on it, provide your username or email address and you shall receive a password reset email from us. Follow the link and reset your password to that of your choice. Remember to use a strong password.

REQUESTING SUPPORT

In case if you need any support, feel free to connect with us by sending an email to support@harshalpublications.in. Ensure that you send us as much detail as possible when raising a support ticket so that our technical support team can help resolve the issue faster. If possible, also attach the screenshots of the error.

NOTE For any new orders placed, please do wait for the “Order Complete” email from us before accessing the mobile app or raising a support ticket. You shall also receive your access details email. Either use the autogenerated password or reset the password to your choice from the My Account page. Until then, you shall not be able to login to the website or mobile app and access digital content.

Retail Buyer

If you have been purchasing Safari Magazine from a bookstall or a newspaper vendor, please read on.

BUYING APRIL 2020 DIGITAL ISSUE

To obtain the digital edition of April 2020, please visit the Shop section.
Finish the checkout process and await the confirmation email from us. The “Order Complete” email from us confirms that the order processing has finished. Post this you shall also receive your access credentials email. Either use the auto-generated password or reset the password to your choice from the My Account page. Now you can access the digital content.

DOWNLOAD HP MOBILIB

To download and install our proprietary digital pocket library mobile app – HP MobiLib, follow the following steps:

- Android users can visit Google Play and download HP MobiLib on their device. If you are viewing this page from your mobile device click here to open the download location.
- iOS users can open Appstore and download HP MobiLib on their device. If you are viewing this page from your mobile device click here to open the download location.
- Once the download is complete, proceed with the installation of the app. After the installation, simply click on the HP icon to open the app.
- Once you are logged in HP MobiLib, you shall see the April 2020 issue. Those who purchased the Gujarati edition will see the Gujarati edition while those who purchased the English edition will have access to the English edition. If you have bought both – enjoy both editions on HP MobiLib.

REQUESTING SUPPORT

In case if you need any support, feel free to connect with us by sending an email to support@harshalpublications.in. Ensure that you send us as many details as possible when raising a support ticket so that our technical support team can help resolve the issue faster. If possible, also attach the screenshot of the error.